Privacy Policy

Last Updated: April 24, 2025

Entity Covered: Trendmaster Global LLC

Your privacy and security are our top priority. We never take custody of your funds and we never sell your data. This policy explains how we handle your information.

1. Introduction

Welcome to Trendmaster. This Privacy Policy explains how Trendmaster Global LLC, a limited liability company registered in Georgia, collects, uses, shares, and protects your personal information when you use our services—including access to the Trendmaster Blackbox algorithmic trading platform available at www.trendmaster.com/blackbox.

By using our services, you consent to the practices described in this Privacy Policy.

2. Who We Are

Trendmaster Global LLC is a regulated company based in Tbilisi, Georgia.
Trendmaster Global LLC
Registered in Georgia (ID: 405770768)
Legal Address: Zakaria Paliashvili Street N41, Entrance 1, Vake District, Tbilisi, Georgia
Contact Email: support@trendmaster.com

3. What We Collect

We may collect and process the following categories of personal data:

• Identity & Contact Data: Full name, email address, phone number
• Location Data: Country of residence, jurisdiction, IP address
• Technical Data: Browser type, device information, operating system
• Usage Data: Pages visited, time spent, interactions on our platform
• API Integration Data: Exchange account identifiers (but not private keys), encrypted tokens where applicable

API keys are restricted to trading execution only. We do not request or accept withdrawal permissions.

Cookies & Tracking Data: As collected through analytics and tracking tools

4. How We Use Your Information

We use your information to:

• Operate and maintain the algorithmic trading service
• Execute API-based trading on your behalf (without custody of funds)
• Respond to support or account inquiries
• Generate anonymized analytics to improve system performance
• Meet legal, tax, and regulatory obligations
• Send important service-related notifications (not promotional marketing)

We do not sell your personal information.

We operate under a no-custody model. Your funds remain entirely in your exchange account at all times.

5. Cookies and Tracking Technologies

When you visit the platform, you'll see a banner to manage cookie preferences. You can opt in or out of analytics cookies at any time.

We use cookies and similar technologies for:

• Site functionality and performance tracking
• Usage analytics (e.g., Google Analytics)
• Security monitoring

You can control cookie preferences via your browser settings. Some features may be impacted if cookies are disabled.

6. Legal Basis for Processing (Non-U.S. Users)

Our data practices are designed to meet GDPR, UK DPA, and other international standards.

We collect and process your data under one or more of the following legal grounds:

• Consent (e.g., when registering or connecting an API)
• Contractual necessity (to provide trading services)
• Legitimate interests (security, system improvement)
• Legal obligations (record-keeping, fraud prevention)

If you are located in the EU, UK, or EEA, we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

7. Data Retention & Storage

We retain your personal data only as long as necessary to fulfil the purposes described in this Policy, unless a longer retention is required by law.

All data is encrypted and stored on secure servers with continuous monitoring. We implement advanced access control protocols to prevent unauthorized access.

8. Sharing Your Data

We may share your information with:

• Service Providers: Hosting, analytics, email infrastructure
• Exchange APIs: Only as authorized by you for trade execution
• Legal or Regulatory Authorities: If required by Georgian law or valid legal process

All third-party processors are bound by data protection and confidentiality agreements.

We only share what's necessary, and never for advertising.

9. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent at any time
• Request data portability (where applicable)

To exercise any of these rights, contact us at: support@trendmaster.com

10. Data of Minors

Use of the Trendmaster platform is restricted to users 18 or older. We do not knowingly collect or process data from minors.

11. International Transfers

Your data may be transferred and stored outside your home country, including to jurisdictions that may not offer the same level of data protection. Where applicable, we implement standard contractual clauses and security protocols.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the latest version. Material changes will be communicated via email or platform notification.

13. Contact Us

If you have any questions, concerns, or data requests, you may contact us at:
Trendmaster Global LLC
Zakaria Paliashvili Street N41, Entrance 1
Vake District, Tbilisi, Georgia
Email: support@trendmaster.com